ExpatPostal
Affiliate Program Terms & Partner Marketing Policy
Approval-based partner program rules, compensation logic, tracking, payout terms, prohibited marketing, and disclosure requirements for the ExpatPostal Partner Network.
Effective Date: Upon publication | Applies to all approved ExpatPostal affiliates, referral partners, ambassadors, agencies, publishers, influencers, consultants, communities, and anyone promoting ExpatPostal for compensation.
Approval required before promotionNo affiliate, referral partner, ambassador, agency, publisher, influencer, consultant, or third-party promoter may market ExpatPostal, use partner links, collect leads, run ads, or claim commission eligibility until ExpatPostal has approved the partner in writing and the partner has accepted the current partner terms, promotional rules, and commission schedule.
1. Purpose and scope
This Affiliate Program Terms & Partner Marketing Policy explains who may promote ExpatPostal for compensation, which referrals may qualify for commissions, how tracking and payouts are handled, and what marketing practices are prohibited.
This policy applies to all approved partners in the ExpatPostal Partner Network, including affiliates, referral partners, ambassadors, creators, publishers, influencers, agencies, consultants, communities, coupon partners, paid media partners, and any other third party that promotes ExpatPostal in exchange for actual or potential compensation.
This policy is intended to protect customers, ExpatPostal, and approved partners from misleading advertising, privacy risks, brand confusion, improper compensation claims, and noncompliant promotions. It is not legal, tax, accounting, employment, or financial advice.
2. Program structure and controlling terms
The ExpatPostal Partner Network is an approval-based, performance-based marketing program. Being a customer, contractor, community member, subscriber, agency, creator, or prior referrer does not automatically make a person an approved partner.
Approved partners may receive access to a private Partner Portal, assigned partner link or code, approved promotional assets, required disclosure guidance, prohibited-claims rules, support instructions, and commission terms.
Customer-facing plan prices, billing intervals, package limits, add-ons, discounts, and Stripe product setup are controlled by ExpatPostal’s separate pricing/plans documentation. This policy does not create or modify customer plan pricing.
Private partner materialsPartner portal passwords, partner-specific tracking links, private campaign graphics, partner-specific payout details, and internal commission tables should not be published publicly unless ExpatPostal leadership specifically approves publication.
3. Quick policy summary
| Rule | Policy |
|---|---|
| Approval required | Partners must be approved by ExpatPostal before promoting the program or using partner links, coupon codes, landing pages, brand assets, or commission language. |
| Performance-based compensation | Approved partners may earn commission when referred customers become paid ExpatPostal members and meet payout qualification requirements. |
| No commission on unqualified activity | No commission is owed for clicks, impressions, likes, comments, shares, free leads, checklist downloads, incomplete checkouts, failed payments, duplicate accounts, self-referrals, refunds, chargebacks, rejected customers, failed onboarding, or noncompliant promotion. |
| Clear disclosure required | Partners must clearly disclose that they may earn compensation when recommending ExpatPostal or sharing a partner link. |
| Strict claim limits | Partners may not claim ExpatPostal is USPS, a government agency, a bank, a law firm, a tax advisor, an immigration advisor, a financial institution, or a guaranteed solution for banks, residency, taxes, credit, government agencies, or identity verification. |
| Compliance review | ExpatPostal may review partner content, request edits or takedowns, reverse commissions, suspend tracking, withhold payouts, or terminate a partner for compliance concerns. |
4. Who qualifies to apply
Partners must have a legitimate, lawful, and relevant audience or marketing channel. ExpatPostal may approve or reject applicants based on audience fit, traffic source, brand safety, compliance risk, operational capacity, and business judgment.
| Qualified partner type | Examples / requirements |
|---|---|
| Creators and publishers | Expat creators, bloggers, newsletter owners, podcast hosts, digital nomad creators, and video publishers serving Americans abroad or people moving abroad. |
| Professional service providers | Relocation consultants, expat tax professionals, cross-border service providers, immigration and visa consultants, real estate agents serving Americans abroad, and business advisors. |
| Communities and organizations | Facebook group admins, retirement abroad communities, coworking spaces, expat communities, podcast networks, and larger organizations with relevant audiences. |
| Business capacity | Individuals or organizations that are at least 18 years old, legally able to enter agreements, and able to provide accurate tax, payment, contact, and compliance information. |
| Compliance readiness | Partners who can follow ExpatPostal brand rules, prohibited claim rules, privacy rules, lead handling rules, platform policies, and applicable advertising rules. |
5. Who does not qualify
| Nonqualified or restricted partner | Policy |
|---|---|
| Self-referral or household referral abuse | A person may not create commissions for their own account, household account, related accounts under common control, or staged referrals designed to appear as new customers. |
| Fraud or incentive abuse | No fake leads, bots, coupon abuse, payment manipulation, credit card testing, identity misuse, artificial signups, or paid-to-sign-up schemes. |
| Misleading or high-risk marketers | Partners who make legal, tax, banking, immigration, residency, government, credit, customs, USPS, or address-acceptance promises are not eligible unless the content is corrected and approved. |
| Unapproved coupon, deal, or arbitrage traffic | Coupon sites, deal sites, ad arbitrage, incentive traffic, downloadable toolbars, browser extensions, lead brokers, paid lead sellers, or networks may participate only with specific written approval. |
| Restricted or harmful content | Sites, accounts, or campaigns involving illegal goods, weapons, adult content, hate, harassment, fraud, deceptive financial claims, malware, spyware, scraped data, or other unsafe content are not eligible. |
6. Application, approval, and portal access
| Step | What happens |
|---|---|
| 1. Apply | Submit the partner application with legal name, business name if applicable, contact information, website/social channels, primary audience, traffic methods, and any payment or tax details requested by ExpatPostal. |
| 2. Review | ExpatPostal reviews audience fit, promotional quality, compliance risk, proposed claims, and traffic methods. |
| 3. Approval | If approved, the partner receives private Partner Portal access, approved promotional assets, disclosure guidance, tracking instructions, partner code or link, and commission rules. |
| 4. Promotion | The partner shares ExpatPostal only with approved messaging, required disclosure, approved brand assets, and assigned tracking links or codes. |
| 5. Ongoing monitoring | Partners must keep claims current, update outdated pages, disclose compensation, and remove noncompliant content when asked. |
7. Partner levels
| Level | Description | Potential benefits |
|---|---|---|
| Level 1 — Approved Partner | New partners, smaller creators, bloggers, community admins, local referral partners, and early program participants. | Partner link, portal access, approved copy, standard commission eligibility, and basic partner support. |
| Level 2 — Preferred Partner | Partners who generate consistent, compliant, quality referrals. | Higher commission eligibility, retention bonus eligibility, volume bonus eligibility, priority support, and co-branded campaign consideration. |
| Level 3 — Strategic Partner | High-value partners with strong audience fit or larger referral potential, such as expat tax firms, relocation firms, coworking spaces, large Facebook communities, large newsletters, podcast networks, and retirement abroad communities. | Higher commission eligibility, custom tracking, co-branded landing page option, joint webinar opportunities, strategic campaign support, and possible custom commercial terms after leadership approval. |
| Level 4 — Enterprise / Institutional Partner | Larger organizations with significant membership volume potential. | Custom terms only after leadership approval. |
8. Eligible referrals and qualified customers
A commission becomes eligible only when all qualification rules are met. A signup may appear as pending, but pending does not mean approved or payable.
| Requirement | Policy |
|---|---|
| Approved tracking | The customer must come through an approved partner link, partner code, referral code, UTM source, landing page, or verified manual referral. |
| Successful payment | The customer must complete Stripe checkout or another approved paid checkout, and payment must be successful. |
| No duplicate or self-referral | The customer must not be a duplicate account, existing account, internal/test account, household abuse account, or self-referral. |
| No refund or chargeback | The customer must not refund, dispute, or charge back payment during the qualification or review window. |
| Onboarding in good faith | The customer must begin onboarding in good faith and must not be rejected for identity, authorization, prohibited use, fraud, or compliance concerns. |
| Partner compliance | The partner must follow program rules, use approved claims, disclose the affiliate relationship, avoid spam, and avoid misleading claims. |
9. Commission categories and schedule
ExpatPostal maps customer plans from the separate pricing/plans document into internal commission categories. These categories are used for partner commission mapping and must not be used to create or change customer plan pricing.
| Membership type | Internal commission category |
|---|---|
| Lowest-cost digital mailbox plan | Entry-level mailbox member |
| Standard mailbox/package plan | Standard member |
| Higher package or higher-use plan | Higher-use member |
| Premium, business, or high-volume plan | Premium / business-use member |
| Household plan | Household / high-value member |
| Coworking plan | Coworking member |
Private commission amountsExact payout amounts should appear only in the private Partner Portal or a direct written commission schedule unless leadership approves public publication.
| Program term | Current policy |
|---|---|
| Compensation model | Activation commission, 90-day retention bonus, monthly volume bonus, and strategic custom terms only when approved by leadership. |
| Attribution window | Recommended attribution window: 30 days. If a customer clicks a partner link and purchases within 30 days, the partner may receive attribution if the customer does not already exist in ExpatPostal CRM from another source. |
| Minimum payout threshold | $50. If a partner has less than the minimum threshold, the balance rolls over to the next payout cycle. |
| Payout cycle | Commissions are reviewed monthly. Approved payouts are processed once per month after qualification and finance review. |
| No lifetime recurring commissions | ExpatPostal does not offer lifetime recurring commissions during the launch stage unless leadership later approves a different written arrangement. |
| Existing leads | Existing leads in GHL should not be reassigned to a partner unless approved by leadership. |
| Multiple partner attribution | If multiple partners refer the same person, the first valid tracked source generally receives attribution unless leadership manually reviews and approves a different outcome. |
11. Payout timing, holds, reversals, and denials
| Status / issue | Policy |
|---|---|
| Pending | Commission may become pending when a referred customer completes payment, but pending commission is not approved or payable. |
| Review | Commission remains pending during payment, refund, chargeback, duplicate-account, self-referral, onboarding, identity, authorization, and compliance review. |
| Approved | Commission becomes payable only after qualification rules are met and the commission is approved for payout. |
| Retention bonus | Retention bonuses are reviewed after the referred customer remains active and in good standing for 90 days. |
| Held | Commission may be held while ExpatPostal investigates missing information, partner compliance concerns, customer onboarding issues, fraud, duplicate attribution, or suspicious traffic. |
| Reversed or denied | Commission may be denied, reversed, or deducted from future payouts for refund, chargeback, failed onboarding, failed identity verification, failed authorization, duplicate account, self-referral, partner violation, misleading claim, fraud concern, or other program rule issue. |
12. What does not earn commission
- Clicks, impressions, likes, comments, shares, or free leads.
- Checklist downloads, incomplete checkout, failed payments, or unpaid accounts.
- Duplicate accounts, existing accounts, internal/test accounts, or self-referrals.
- Refunded customers, chargebacks, disputes, or canceled customers during the qualification window.
- Customers rejected during onboarding, identity verification, mail authorization, compliance review, or prohibited-use review.
- Customers referred through misleading claims, missing disclosures, spam, prohibited promotion, fraudulent traffic, or unauthorized partner methods.
13. Approved descriptions
Approved short description
ExpatPostal helps Americans living abroad manage important U.S. mail, including IRS letters, bank mail, credit cards, legal documents, checks, business mail, household mail, and eligible packages through secure membership plans.
Approved long description
ExpatPostal is a U.S. mail access and document handling service for Americans living abroad, moving abroad, retiring abroad, working remotely, or managing cross-border life. Members choose a plan, complete secure checkout, finish required onboarding and mail authorization steps, and then use ExpatPostal services according to their activated membership.
14. Required affiliate disclosures
Whenever a partner promotes ExpatPostal using a partner link, code, review, ranking, comparison, video, social post, podcast mention, webinar, email, or paid placement, the partner must clearly disclose the relationship with ExpatPostal.
- This is an affiliate link.
- I may earn a commission if you become an ExpatPostal member.
- As an approved ExpatPostal partner, I may be compensated if you sign up.
- Partner link: I may earn a commission from qualifying referrals.
- This post includes a paid referral link to ExpatPostal. I may earn compensation if you become a customer.
The disclosure must be clear, visible, easy to understand, close to the recommendation or link, and in the same language as the promotional content. It should not be hidden only in a profile, footer, terms page, comment, or vague “disclosure” link.
15. Prohibited claims
Partners must use accurate, current, and approved language. Partners may not claim or imply that:
- Customers can start receiving mail immediately after payment.
- ExpatPostal guarantees acceptance by banks, government agencies, tax agencies, residency programs, immigration agencies, financial institutions, employers, credit bureaus, or third parties.
- ExpatPostal provides legal, tax, immigration, banking, financial, customs, residency, or professional advice.
- ExpatPostal is affiliated with USPS, IRS, banks, credit card companies, government agencies, or financial institutions.
- ExpatPostal can bypass postal rules, identity verification, onboarding, authorization, or compliance requirements.
- ExpatPostal accepts prohibited, illegal, hazardous, restricted, or regulated items.
- ExpatPostal guarantees package acceptance for all items or offers international package forwarding.
- ExpatPostal provides unlimited scans, unlimited packages, unlimited users, unlimited storage, or unlimited support unless specifically included in the approved plan document.
- ExpatPostal cashes checks, deposits checks, endorses checks, negotiates checks, opens bank accounts, or processes financial instruments.
Highest-risk partner claimsThe most important restrictions are: no USPS/government affiliation claims, no address-acceptance guarantees, no Residential Address Add-On overpromising, no international package forwarding claims, no check cashing/depositing claims, no immediate activation claims, and no legal/tax/banking/immigration advice.
16. Prohibited marketing practices
| Prohibited practice | Policy |
|---|---|
| Spam and unsolicited messaging | No unsolicited bulk email, SMS, robocalls, mass DMs, scraped lists, purchased lists, bot outreach, auto-posted messages, or contact methods that violate law, platform rules, or user consent requirements. |
| Fake reviews or testimonials | No fake reviews, purchased reviews, AI-generated customer testimonials presented as real, altered testimonials, undisclosed incentives, or endorsements by people who have not honestly used or reviewed the service. |
| Trademark bidding and brand impersonation | No bidding on ExpatPostal brand terms, misspellings, domain names, social handles, app names, ad accounts, or confusingly similar marks without written permission. |
| Misleading domains or pages | No domains, pages, profiles, landing pages, forms, or ads that look like official ExpatPostal property unless approved and clearly identified as partner-operated. |
| Coupon or promo abuse | No posting expired, private, leaked, employee-only, customer-only, or unapproved coupon codes. No claiming a discount is exclusive unless approved in writing. |
| Incentivized traffic | No cash-back, points, rewards, paid-to-click, paid-to-sign-up, giveaway, lottery, or contest traffic without written approval and compliant disclosure. |
| Sensitive customer document collection | Partners must not collect, store, or transmit customer IDs, USPS Form 1583 documents, passwords, payment details, mail scans, package photos, government notices, bank documents, or account login credentials. |
| Prohibited items or illegal use | Do not encourage customers to send prohibited items, evade customs or carrier rules, avoid taxes, receive illegal goods, conceal identity, misuse addresses, or violate ExpatPostal policies. |
17. Channel rules
| Channel | Rule |
|---|---|
| Websites and blogs | Allowed when claims are accurate, current, disclosed, and linked with approved partner tracking. Outdated pricing, expired offers, or wrong package rules must be updated or removed. |
| Social media | Allowed when the relationship is clearly disclosed in the post, reel, video, story, caption, or live content where users will see it. |
| Video and audio | Disclose compensation near the beginning of the recommendation and in the description if a link appears there. |
| Email newsletters | Allowed only for lawful lists and compliant messages with accurate headers, nondeceptive subject lines, a valid postal address, and unsubscribe method. |
| SMS, WhatsApp, Messenger, and DMs | Allowed only with proper consent, platform compliance, and written approval if used at scale. Do not mass-message scraped contacts. |
| Paid search and paid social | Requires written approval before launch. Brand bidding, competitor bidding, restricted keywords, misleading ad copy, and direct linking may be limited or prohibited. |
| Coupon and deal sites | Requires written approval. Codes and offers must be current and may not override ExpatPostal attribution rules. |
| Webinars, events, and communities | Allowed with clear disclosure of the partner relationship and no professional advice outside the partner’s qualifications. |
18. Tracking and attribution
| Tracking issue | Policy |
|---|---|
| Approved links and codes only | Use only the exact partner links, UTM parameters, referral codes, coupon codes, QR codes, forms, phone numbers, or landing pages assigned or approved by ExpatPostal. |
| Tracking responsibility | Partners should test links and report issues promptly. ExpatPostal is not responsible for commissions lost because a partner used the wrong link, altered tracking, or promoted an expired offer. |
| No cookie stuffing | Partners may not place cookies, fire pixels, redirect users, force clicks, use invisible iframes, auto-open links, mislabel buttons, or manipulate tracking without a real user click or informed action. |
| Manual credit requests | Manual credit is discretionary. The partner must provide customer name, email, date, campaign, link/code used, and evidence before payout review closes. |
| Duplicate attribution | If multiple partners, ads, sources, coupons, or partners are involved, ExpatPostal records and the active attribution rules control unless leadership approves a manual exception. |
19. Customer data, lead handling, and privacy
Partners must route customers to ExpatPostal-approved signup, checkout, calendar, or support channels whenever possible. Partners should not collect sensitive documents or private account information for customers.
| Data issue | Policy |
|---|---|
| Lead data | If a partner collects lead data before sending a visitor to ExpatPostal, the partner is responsible for lawful collection, consent, privacy notices, data security, and honoring deletion or opt-out requests as applicable. |
| Sensitive documents | Partners must not collect or handle USPS Form 1583, IDs, passport images, utility bills, payment details, mail scans, package contents, government notices, bank statements, or account passwords. |
| Approved forms only | Use ExpatPostal-approved forms, landing pages, calendars, checkout pages, or lead routing when collecting information for ExpatPostal. |
| No resale or misuse | Customer or lead information may not be sold, rented, shared, reused, uploaded to ad audiences, or used for unrelated marketing unless the customer has lawfully consented and ExpatPostal has approved the use. |
| Security incidents | Any suspected unauthorized access, lost lead data, phishing, spoofing, fake partner page, or customer privacy complaint must be reported to ExpatPostal promptly. |
20. Compliance review, holds, reversals, and termination
| Action / issue | Policy |
|---|---|
| Monitoring | ExpatPostal may monitor partner websites, ads, emails, social posts, videos, landing pages, calls, and traffic quality. Partners must provide access or examples when requested. |
| Correction request | If ExpatPostal requests an edit, disclosure, clarification, or takedown, the partner must respond promptly and stop using the disputed material until resolved. |
| Commission hold | ExpatPostal may hold commissions while investigating fraud, deceptive claims, missing disclosure, spam, policy violations, customer complaints, duplicate attribution, or suspicious traffic. |
| Reversal | ExpatPostal may reverse commissions connected to refunded transactions, chargebacks, fraud, policy violations, duplicate/tracked-in-error referrals, customers who were not qualified referrals, or partner rule violations. |
| Termination | ExpatPostal may suspend or terminate a partner account at any time for violation of these terms, reputational risk, compliance risk, poor traffic quality, legal risk, or business reasons. |
| Post-termination duties | After termination, the partner must stop using ExpatPostal marks, links, ads, offers, claims, pages, and confidential information except as ExpatPostal allows in writing. |
21. Commission disputes and manual review
Tracking and payout disputes must be submitted with enough detail for ExpatPostal to review. Manual adjustment is discretionary and may be denied if the referral is untracked, late, unverifiable, nonqualified, or connected to prohibited marketing.
| Dispute issue | Policy |
|---|---|
| Commission dispute | The partner should submit customer name, customer email if permitted, signup date, campaign, link/code used, screenshots, payment reference if available, and reason for the dispute. |
| Review standard | ExpatPostal will review platform records, customer status, payment status, activation status, policy compliance, and attribution rules. ExpatPostal records control unless a written agreement says otherwise. |
| No customer pressure | Partners may not pressure customers to dispute attribution, provide private account data, share ID documents, or make false claims to create partner credit. |
22. Changes to the program
ExpatPostal may modify, pause, close, or relaunch the Partner Network at any time. Changes may include commission rates, tracking windows, payout thresholds, approved channels, brand rules, plan eligibility, coupon rules, and prohibited claims.
Changes generally apply prospectively unless required by law, platform rules, fraud prevention, chargebacks, compliance concerns, or a direct written agreement. Partners are responsible for reviewing current program terms and updating content after notice or publication of changes.
23. Required safe-language block for partner pages
- I may receive compensation if you sign up for ExpatPostal through my link.
- ExpatPostal is not USPS, a government agency, a bank, a law firm, a tax advisor, an immigration advisor, or a financial institution.
- ExpatPostal does not guarantee that any third party will accept an address or Residential Address Add-On.
- Do not send mail to an ExpatPostal address until ExpatPostal confirms that the mailbox is active.
- Package use is subject to ExpatPostal package limits, prohibited-item rules, pickup/storage rules, and current plan terms. ExpatPostal does not offer international package forwarding.
24. Launch checklist before recruiting partners
- Publish public partner pages: /partners, /partner-application, and /partner-application-received.
- Create a password-protected or login-protected /partner-portal page and set it to noindex.
- Configure tracking links, referral codes, UTM rules, coupon codes, and attribution rules.
- Prepare approved brand assets, approved descriptions, approved screenshots, plan summaries, social posts, newsletter blurbs, short video scripts, and claim-safe copy blocks.
- Prepare required disclosure examples for websites, email, social media, video, podcasts, webinars, and short-form posts.
- Create a prohibited-claims list for USPS/government affiliation, address acceptance, residential add-on claims, international package forwarding, check services, legal/tax/banking advice, and activation timing.
- Configure GHL partner pipeline, partner levels, commission category fields, commission status fields, payout status fields, commission amount fields, retention bonus fields, volume bonus fields, qualification dates, reversal reasons, workflows, and commission dashboard.
- Set a process for compliance review, takedown requests, commission holds, reversals, partner removal, and manual attribution disputes.
- Confirm tax forms, payout provider, payout threshold, supported countries, and independent-contractor classification language with counsel or accounting support.
25. Contact and escalation
Partners should contact ExpatPostal before publishing unclear claims, paid ads, coupon offers, comparison charts, cross-border package claims, Residential Address Add-On claims, Form 1583 instructions, refund statements, or content involving legal, tax, banking, immigration, residency, customs, government, or financial topics.
Customers with account-specific, billing, mail, package, identity verification, Form 1583, refund, cancellation, Residential Address Add-On, or compliance questions should be routed directly to ExpatPostal support. Partners should not attempt to resolve private customer account matters.
Internal review required before publicationHave the business owner, legal counsel, and accounting/tax support confirm the commission schedule, payout provider, tax-form workflow, affiliate disclosures, anti-spam rules, partner portal access, GHL tracking fields, and prohibited marketing language before recruiting partners.