{"id":3568,"date":"2026-07-15T20:58:46","date_gmt":"2026-07-15T20:58:46","guid":{"rendered":"https:\/\/expatpostal.com\/?page_id=3568"},"modified":"2026-07-15T20:58:46","modified_gmt":"2026-07-15T20:58:46","slug":"faq","status":"publish","type":"page","link":"https:\/\/expatpostal.com\/es\/global-pulse\/faq\/","title":{"rendered":"Global Pulse FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3568\" class=\"elementor elementor-3568\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7bca4f e-con-boxed e-flex e-con e-parent\" data-id=\"e7bca4f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-abded90 elementor-widget elementor-widget-html\" data-id=\"abded90\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n.gp-doc{--gpb:#0047AB;--gpink:#111827;--gpmut:#4b5b72;--gpline:#d8e4f2;--gpsoft:#f4f8fd;color:var(--gpink);font-size:16px;line-height:1.65;max-width:860px;margin:0 auto;padding:8px 4px 40px}\n.gp-doc h1{font-size:34px;line-height:1.15;margin:10px 0 6px}\n.gp-doc .gp-lede{color:var(--gpmut);font-size:18px;margin:0 0 22px}\n.gp-doc h2{font-size:21px;margin:30px 0 10px;padding-bottom:8px;border-bottom:2px solid var(--gpline)}\n.gp-doc details{border:1px solid var(--gpline);border-radius:10px;margin:8px 0;padding:0 16px;background:#fff}\n.gp-doc details[open]{background:var(--gpsoft)}\n.gp-doc summary{cursor:pointer;font-weight:700;padding:13px 0;list-style-position:outside}\n.gp-doc details p,.gp-doc details ul{margin:0 0 13px}\n.gp-doc ul{padding-left:22px}\n<\/style>\n<div class=\"gp-doc\" id=\"global-pulse\">\n\n<h1>Global Pulse Frequently Asked Questions<\/h1>\n<p class=\"gp-lede\">Everything customers ask about Global Pulse \u2014 what it is, what it costs, and what it can and cannot do.<\/p>\n\n<h2>About Global Pulse<\/h2>\n<details><summary>What is Global Pulse?<\/summary><p>Global Pulse is a check-in, emergency-alert, trusted-contact notification, and emergency-information tool from ExpatPostal.<\/p><\/details>\n<details><summary>Who is Global Pulse designed for?<\/summary><p>Global Pulse is designed for expats, travelers, snowbirds, remote workers, solo travelers, people living alone, and people spending time in rural or off-grid areas.<\/p><\/details>\n<details><summary>Is Global Pulse a rescue or emergency-dispatch service?<\/summary><p>No. Global Pulse does not dispatch police, ambulances, firefighters, medical providers, or rescue personnel.<\/p><\/details>\n<details><summary>Does ExpatPostal monitor me 24 hours a day?<\/summary><p>No. Global Pulse is an automated tool. ExpatPostal employees do not continuously watch your location, check-ins, or alerts.<\/p><\/details>\n\n<h2>Pricing and Billing<\/h2>\n<details><summary>How much does Global Pulse cost?<\/summary><ul><li>30-Day Travel Access: $19.99 one time<\/li><li>Monthly Global Pulse: $9.99 per month<\/li><li>Annual ExpatPostal plans: Global Pulse included at no additional charge<\/li><\/ul><\/details>\n<details><summary>Can I buy Global Pulse without an ExpatPostal mail plan?<\/summary><p>Yes. You may purchase either 30-day or monthly Global Pulse access without purchasing an ExpatPostal mail plan.<\/p><\/details>\n<details><summary>Is Global Pulse included with every ExpatPostal plan?<\/summary><p>It is included with an eligible ExpatPostal plan paid for one full year. It is not automatically included with monthly or other non-annual billing.<\/p><\/details>\n<details><summary>Can I add Global Pulse to a monthly ExpatPostal plan?<\/summary><p>Yes. You may add Global Pulse for $9.99 per month.<\/p><\/details>\n<details><summary>Does the 30-day option automatically renew?<\/summary><p>No. The $19.99 30-day option is a one-time purchase.<\/p><\/details>\n<details><summary>When does the 30-day period begin?<\/summary><p>It begins on the activation date you select.<\/p><\/details>\n<details><summary>Can I buy 30-day access before my trip?<\/summary><p>Yes. You may purchase it in advance and select your trip start date.<\/p><\/details>\n<details><summary>Does monthly access automatically renew?<\/summary><p>Yes. The $9.99 monthly plan renews until canceled.<\/p><\/details>\n<details><summary>How do I cancel monthly access?<\/summary><p>Cancel through the same platform used to purchase: ExpatPostal, Apple, or Google Play.<\/p><\/details>\n<details><summary>Does deleting the app cancel my subscription?<\/summary><p>No. You must cancel through the applicable billing platform.<\/p><\/details>\n<details><summary>What happens if I upgrade to an annual ExpatPostal plan?<\/summary><p>Global Pulse becomes included with the annual plan, and future separate Global Pulse billing should stop.<\/p><\/details>\n<details><summary>What happens if my annual plan expires?<\/summary><p>You may renew the annual plan or purchase separate Global Pulse access. You will not automatically be charged $9.99 unless you authorize it.<\/p><\/details>\n<details><summary>Can I receive a refund?<\/summary><p>Refund eligibility depends on whether access was activated, whether the service was used, where the purchase was made, applicable law, and Apple or Google refund rules. Review the Global Pulse Billing and Cancellation page for details.<\/p><\/details>\n\n<h2>Emergency Alerts<\/h2>\n<details><summary>What happens when I press Emergency Alert?<\/summary><p>Global Pulse attempts to record the event, capture an available authorized location, notify selected contacts, and display local emergency options.<\/p><\/details>\n<details><summary>Why must I press and hold the emergency button?<\/summary><p>A short press-and-hold action helps reduce accidental alerts while keeping the function fast.<\/p><\/details>\n<details><summary>Must I type a message before the alert is sent?<\/summary><p>No. The initial alert is sent before asking you to describe the situation.<\/p><\/details>\n<details><summary>Can Global Pulse call an ambulance or police for me?<\/summary><p>The app may display a telephone number and call button, but it does not dispatch emergency services.<\/p><\/details>\n<details><summary>Does Global Pulse know the emergency number in every country?<\/summary><p>Global Pulse is intended to provide maintained emergency information, but availability and accuracy may differ by country or region. Always verify local procedures.<\/p><\/details>\n<details><summary>What if I do not know where I am?<\/summary><p>Global Pulse may display available coordinates, map information, or a last known location that you can copy or share.<\/p><\/details>\n<details><summary>What happens if I accidentally send an emergency alert?<\/summary><p>Use <strong>Cancel False Alarm<\/strong> as soon as it is safe. Global Pulse may send a correction to the original recipients.<\/p><\/details>\n<details><summary>Will I be charged for an accidental alert?<\/summary><p>No ordinary accidental-alert penalty is planned. Deliberate repeated misuse may lead to suspension.<\/p><\/details>\n<details><summary>What if my emergency contact does not respond?<\/summary><p>Global Pulse may notify backup contacts according to your settings. It cannot guarantee anyone will respond.<\/p><\/details>\n<details><summary>Can contacts acknowledge an alert?<\/summary><p>Supported alerts may allow contacts to indicate: I am contacting the user, I reached the user, or I cannot respond.<\/p><\/details>\n\n<h2>Connectivity and Location<\/h2>\n<details><summary>Does Global Pulse work offline?<\/summary><p>Some saved information may work offline. Alerts cannot be confirmed as transmitted without an available connection.<\/p><\/details>\n<details><summary>What does &ldquo;Alert Delivery Pending&rdquo; mean?<\/summary><p>It means Global Pulse has not confirmed that the alert reached its system.<\/p><\/details>\n<details><summary>Does Global Pulse use satellite service?<\/summary><p>No. Global Pulse is not a satellite communication service.<\/p><\/details>\n<details><summary>Is Global Pulse appropriate for off-grid use?<\/summary><p>It can store selected information and queue alerts, but off-grid users should also carry communication equipment suitable for the location.<\/p><\/details>\n<details><summary>Does Global Pulse continuously track my location?<\/summary><p>Not by default. Location use depends on your selected permissions.<\/p><\/details>\n<details><summary>What does &ldquo;last known location&rdquo; mean?<\/summary><p>It is the most recent available location Global Pulse was allowed and able to record.<\/p><\/details>\n<details><summary>Is the last known location always accurate?<\/summary><p>No. It may be delayed, approximate, or unavailable.<\/p><\/details>\n<details><summary>Can I use Global Pulse without sharing my location?<\/summary><p>Yes. Some alert details will be more limited.<\/p><\/details>\n\n<h2>Check-Ins<\/h2>\n<details><summary>What is a check-in?<\/summary><p>A check-in is a scheduled or manual confirmation of your status.<\/p><\/details>\n<details><summary>What happens when I select &ldquo;I&rsquo;m Safe&rdquo;?<\/summary><p>Global Pulse records the check-in and may notify contacts you approved.<\/p><\/details>\n<details><summary>What happens if I miss a check-in?<\/summary><p>Global Pulse may send reminders and then notify selected contacts.<\/p><\/details>\n<details><summary>Does a missed check-in mean there is an emergency?<\/summary><p>No. A missed check-in only means you did not respond on schedule.<\/p><\/details>\n<details><summary>Can I change my check-in schedule?<\/summary><p>Yes. Available schedules may include daily, selected intervals, or custom times.<\/p><\/details>\n<details><summary>Can I pause check-ins?<\/summary><p>The app may allow you to pause or reschedule check-ins. Do not pause check-ins during an active emergency workflow.<\/p><\/details>\n\n<h2>Trusted Contacts<\/h2>\n<details><summary>What is a trusted contact?<\/summary><p>A trusted contact is someone you select to receive specified Global Pulse notifications.<\/p><\/details>\n<details><summary>Does a trusted contact need an account?<\/summary><p>Not necessarily. The person may receive SMS, email, push, or secure-link notifications.<\/p><\/details>\n<details><summary>Must trusted contacts agree?<\/summary><p>They should accept or verify the role before regular notifications begin.<\/p><\/details>\n<details><summary>Can a trusted contact decline?<\/summary><p>Yes.<\/p><\/details>\n<details><summary>Can I assign different permissions?<\/summary><p>Yes. One contact may receive safe check-ins while another receives only emergency alerts.<\/p><\/details>\n<details><summary>Can a contact see my location?<\/summary><p>Only when you authorize that contact to receive it and location is available.<\/p><\/details>\n\n<h2>Social Media<\/h2>\n<details><summary>Can I share an &ldquo;I&rsquo;m Safe&rdquo; update on Facebook or Instagram?<\/summary><p>Supported optional sharing may be available.<\/p><\/details>\n<details><summary>Will Global Pulse automatically publish my emergency?<\/summary><p>Not by default. Public posting requires deliberate authorization.<\/p><\/details>\n<details><summary>Can Global Pulse privately message all my Facebook or Instagram contacts?<\/summary><p>Not necessarily. Available features depend on the platform&rsquo;s permissions and rules.<\/p><\/details>\n\n<h2>Privacy and Data<\/h2>\n<details><summary>Is Global Pulse medical monitoring?<\/summary><p>No.<\/p><\/details>\n<details><summary>Should I enter medical information?<\/summary><p>Only enter information you believe is necessary. Avoid unnecessary sensitive details.<\/p><\/details>\n<details><summary>Is my information sold to advertisers?<\/summary><p>No. Global Pulse personal, emergency, trusted-contact, and precise-location information is not sold to advertisers.<\/p><\/details>\n<details><summary>Can I delete my Global Pulse information?<\/summary><p>Yes. Use the in-app deletion function or the website request form.<\/p><\/details>\n<details><summary>Will all information be deleted immediately?<\/summary><p>Some records may be retained for legal, billing, fraud-prevention, security, or dispute purposes.<\/p><\/details>\n<details><summary>Can I export my information?<\/summary><p>A data export may be requested through the privacy settings or support.<\/p><\/details>\n<details><summary>Is Global Pulse accessible to people with disabilities?<\/summary><p>The product is intended to support screen readers, large text, high contrast, haptic feedback, and other accessible functions.<\/p><\/details>\n<details><summary>How do I get help?<\/summary><p>Contact Global Pulse support through in-app support, <a href=\"mailto:info@expatpostal.com\">info@expatpostal.com<\/a>, or +1 (307) 207-6610.<\/p><\/details>\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Global Pulse Frequently Asked Questions Everything customers ask about Global Pulse \u2014 what it is, what it costs, and what it can and cannot do. About Global Pulse What is Global Pulse? Global Pulse is a check-in, emergency-alert, trusted-contact notification, and emergency-information tool from ExpatPostal. Who is Global Pulse designed for? Global Pulse is designed [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":3468,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3568","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Global Pulse Frequently Asked Questions | ExpatPostal<\/title>\n<meta name=\"description\" content=\"Answers to common questions about Global Pulse check-ins, alerts, pricing, and privacy.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/expatpostal.com\/es\/global-pulse\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Global Pulse Frequently Asked Questions | ExpatPostal\" \/>\n<meta property=\"og:description\" content=\"Answers to common questions about Global Pulse check-ins, alerts, pricing, and privacy.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/expatpostal.com\/es\/global-pulse\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"ExpatPostal\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/expatpostal.com\\\/global-pulse\\\/faq\\\/\",\"url\":\"https:\\\/\\\/expatpostal.com\\\/global-pulse\\\/faq\\\/\",\"name\":\"Global Pulse Frequently Asked Questions | ExpatPostal\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/expatpostal.com\\\/#website\"},\"datePublished\":\"2026-07-15T20:58:46+00:00\",\"description\":\"Answers to common questions about Global Pulse check-ins, alerts, pricing, and privacy.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/expatpostal.com\\\/global-pulse\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/expatpostal.com\\\/global-pulse\\\/faq\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/expatpostal.com\\\/global-pulse\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/expatpostal.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Global Pulse\",\"item\":\"https:\\\/\\\/expatpostal.com\\\/global-pulse\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Global Pulse FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/expatpostal.com\\\/#website\",\"url\":\"https:\\\/\\\/expatpostal.com\\\/\",\"name\":\"ExpatPostal\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/expatpostal.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Global Pulse Frequently Asked Questions | ExpatPostal","description":"Answers to common questions about Global Pulse check-ins, alerts, pricing, and privacy.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/expatpostal.com\/es\/global-pulse\/faq\/","og_locale":"es_MX","og_type":"article","og_title":"Global Pulse Frequently Asked Questions | ExpatPostal","og_description":"Answers to common questions about Global Pulse check-ins, alerts, pricing, and privacy.","og_url":"https:\/\/expatpostal.com\/es\/global-pulse\/faq\/","og_site_name":"ExpatPostal","twitter_card":"summary_large_image","twitter_misc":{"Tiempo de lectura":"6 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/expatpostal.com\/global-pulse\/faq\/","url":"https:\/\/expatpostal.com\/global-pulse\/faq\/","name":"Global Pulse Frequently Asked Questions | ExpatPostal","isPartOf":{"@id":"https:\/\/expatpostal.com\/#website"},"datePublished":"2026-07-15T20:58:46+00:00","description":"Answers to common questions about Global Pulse check-ins, alerts, pricing, and privacy.","breadcrumb":{"@id":"https:\/\/expatpostal.com\/global-pulse\/faq\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/expatpostal.com\/global-pulse\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/expatpostal.com\/global-pulse\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/expatpostal.com\/"},{"@type":"ListItem","position":2,"name":"Global Pulse","item":"https:\/\/expatpostal.com\/global-pulse\/"},{"@type":"ListItem","position":3,"name":"Global Pulse FAQ"}]},{"@type":"WebSite","@id":"https:\/\/expatpostal.com\/#website","url":"https:\/\/expatpostal.com\/","name":"ExpatPostal","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/expatpostal.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"}]}},"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"","author_link":"https:\/\/expatpostal.com\/es\/author\/"},"rttpg_comment":0,"rttpg_category":null,"rttpg_excerpt":"Global Pulse Frequently Asked Questions Everything customers ask about Global Pulse \u2014 what it is, what it costs, and what it can and cannot do. About Global Pulse What is Global Pulse? Global Pulse is a check-in, emergency-alert, trusted-contact notification, and emergency-information tool from ExpatPostal. Who is Global Pulse designed for? Global Pulse is designed&hellip;","_links":{"self":[{"href":"https:\/\/expatpostal.com\/es\/wp-json\/wp\/v2\/pages\/3568","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/expatpostal.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/expatpostal.com\/es\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/expatpostal.com\/es\/wp-json\/wp\/v2\/comments?post=3568"}],"version-history":[{"count":1,"href":"https:\/\/expatpostal.com\/es\/wp-json\/wp\/v2\/pages\/3568\/revisions"}],"predecessor-version":[{"id":3578,"href":"https:\/\/expatpostal.com\/es\/wp-json\/wp\/v2\/pages\/3568\/revisions\/3578"}],"up":[{"embeddable":true,"href":"https:\/\/expatpostal.com\/es\/wp-json\/wp\/v2\/pages\/3468"}],"wp:attachment":[{"href":"https:\/\/expatpostal.com\/es\/wp-json\/wp\/v2\/media?parent=3568"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}