Security & Privacy
Your Mail, Handled Securely
ExpatPostal uses reasonable administrative, technical, and physical safeguards designed to protect customer privacy, mail records, package records, document scans, and account information.
Privacy Measures
- Secure account access
- Limited staff handling
- Controlled mail and package procedures
- Storage and pickup details are not publicly disclosed
- Mail and package records are managed through approved systems
Sensitive Items
Certain physical items are not treated as ordinary standard mail scans. Examples include:
- Credit cards
- Government IDs
- Driver licenses
- Checks
- Packages
- Essential legal or financial document
These items remain sealed unless handled through approved Important Document Handling, Check Scan Service, package pickup, or other approved account procedures.
Important Security Notice
ExpatPostal uses reasonable safeguards, but no system, portal, storage method, or communication channel is completely secure. Members are responsible for protecting their account credentials and reporting suspected unauthorized access.
ExpatPostal is not affiliated with the United States Postal Service, any government agency, bank, financial institution, money transmitter, or check-cashing service.