Package Handling
Package Access Solutions in Baja California
Eligible member packages arrive at an authorized Postal Annex location in the United States, are transported through our secure handling process to Baja California, and are made available through scheduled pickup or eligible delivery options.
How Package Handling Works
Package Arrival in the U.S.
Eligible member packages are delivered to an authorized Postal Annex location in the United States and logged to the member’s account.
Secure Handling to Baja
Eligible packages are transported to a secure location in Baja California, Mexico.
Scheduled Pickup or Delivery
Members receive pickup instructions once packages are available. Gold, Platinum, Premium, and Household members may also request package delivery for an additional fee.
Member Privacy & Package Security
For member privacy and package security, ExpatPostal does not publicly disclose storage facilities, inventory locations, or pickup meeting points. Pickup details are provided only to eligible members with packages ready for collection.
Package Delivery Options Available
Eligible members on Gold, Platinum, Premium, and Household plans may request package delivery services for an additional fee.
Delivery availability depends on package size, package weight, destination, schedule availability, service area, and operational requirements.
Basic Plan Limitation
Basic Digital Mailbox plans do not include package handling, pickup, or delivery eligibility.
Outbound U.S. Mail Assistance
Need to send important paperwork back to the United States? Eligible members can request assistance mailing paper documents into the U.S. mail stream.
Living abroad often means receiving important mail from the United States, but sometimes you need to send important documents back as well.
Whether it is a signed form, tax document, insurance paperwork, legal correspondence, banking paperwork, government form, or personal letter, ExpatPostal can help eligible members get paper documents back into the U.S. mail stream.
This service is available exclusively to Gold, Platinum, Premium, and Household members.
Basic Digital Mailbox members are not eligible for Outbound U.S. Mail Assistance.
How Outbound U.S. Mail Assistance Works
Prepare Your Documents
Prepare your paper documents for mailing.
Submit Your Request
Submit your outbound mailing request through the approved ExpatPostal member process.
U.S. Mail Entry
Eligible paper documents are transported and entered into the United States postal system for delivery to the designated recipient.
Additional postage, processing, and handling fees apply.
Eligible Paper Documents
Paper Documents Only
For security, compliance, and operational reasons, Outbound U.S. Mail Assistance is limited to paper documents only.
Not Accepted
- Cash
- Checks
- Credit cards
- Debit cards
- Gift cards
- Merchandise
- Products
- Electronics
- Keys
- Medication
- Packages
- Any item other than paper documents
Documents may be reviewed to verify compliance with service requirements before acceptance. ExpatPostal reserves the right to refuse any item that does not meet service guidelines.