Cookie Policy

Effective date: June 20, 2026
Last updated: June 20, 2026

This Cookie Policy explains how ExpatPostal uses cookies and similar technologies when visitors use our website, account pages, customer portal, forms, support tools, and related online services.

Key rules at a glance

• Cookies help our website function properly and securely.
• Some cookies are required for login, account access, forms, security, and customer portal features.
• Analytics cookies may help us understand website traffic and improve the site.
• Marketing cookies may help measure campaigns and improve outreach.
• Third-party tools may place cookies according to their own policies.
• You can control or delete cookies through your browser settings.
• Disabling some cookies may affect website features, sign in, forms, or portal access.

Cookie summary

Cookie type	Policy summary
Essential cookies	Required for website operation, security, page navigation, forms, sign in, and customer portal access.
Account cookies	May help remember login sessions, account status, membership access, and portal activity.
Analytics cookies	May help us understand how visitors use the website so we can improve performance and content.
Functionality cookies	May remember preferences, form interactions, display settings, or other user experience choices.
Security cookies	May help protect the website, detect suspicious activity, reduce abuse, and support fraud prevention.
Marketing cookies	May help measure advertising, social media, referral, or outreach performance.
Third-party cookies	May be placed by services used for analytics, hosting, security, payment, forms, chat, or marketing.

1. Purpose and scope

This Cookie Policy explains how ExpatPostal uses cookies, pixels, tags, scripts, local storage, web beacons, analytics tools, and similar tracking technologies on our website and related online services.

This policy applies when you visit ExpatPostal.com, use our account pages, access the customer portal, submit forms, interact with support tools, click links, or use other online features provided by ExpatPostal.

This Cookie Policy should be read together with our Privacy Policy, Terms of Service, Mail Handling Policy, and any other policies or notices provided on our website.

2. What are cookies?

Cookies are small text files that are placed on your computer, phone, tablet, or other device when you visit a website. Cookies help websites remember information about your visit, such as login status, preferences, pages visited, and other browsing activity.

Cookies may be set directly by ExpatPostal or by third-party services that help us operate, protect, analyze, or improve our website.

3. Why we use cookies

ExpatPostal may use cookies and similar technologies for website functionality, account access, customer portal access, security, analytics, performance, communication, support, and marketing measurement.

Cookies may help us keep the website working, remember basic user actions, secure account sessions, process forms, understand website traffic, improve page layout, and provide a better user experience.

4. Essential website cookies

Essential cookies are necessary for the website to function properly. These cookies may be used for page navigation, secure areas, account login, form submissions, customer portal access, payment-related workflows, fraud prevention, and website security.

Because these cookies are necessary for core website functions, they may not be fully disabled through our website systems. You may still be able to block them through your browser settings, but doing so may cause parts of the website to stop working correctly.

5. Account and customer portal cookies

When you sign in, create an account, access the customer portal, manage membership information, review onboarding status, or use account-related features, cookies may be used to help recognize your session and keep your access secure.

These cookies may help remember that you are signed in, support portal navigation, protect account areas, and prevent unauthorized access. If account cookies are disabled, you may not be able to sign in or use the customer portal properly.

6. Analytics and performance cookies

ExpatPostal may use analytics and performance cookies to understand how visitors use the website. These cookies may collect information such as pages visited, time spent on pages, referral source, general location, browser type, device type, and site performance information.

This information helps us improve website speed, layout, content, navigation, user experience, and service communication.

7. Functionality cookies

Functionality cookies may help the website remember choices you make and provide improved features. These may include basic preferences, form interactions, display settings, previous actions, or other website experience details.

Disabling functionality cookies may reduce website convenience or cause some features to behave differently.

8. Security and fraud prevention cookies

ExpatPostal may use cookies and similar technologies to help protect the website, detect suspicious activity, prevent abuse, protect accounts, reduce spam, support identity and session security, and improve fraud-prevention controls.

Security cookies may be used together with other technical measures to protect visitors, members, website forms, and account areas.

9. Marketing and advertising cookies

ExpatPostal may use marketing cookies, pixels, or similar technologies to measure the performance of advertising, social media activity, referral campaigns, email campaigns, or other outreach efforts.

These technologies may help us understand how visitors find our website, which campaigns are effective, and how to improve future communications. Marketing cookies may be set by ExpatPostal or by third-party advertising and analytics providers.

10. Third-party cookies

Some cookies may be placed by third-party services that support our website and business operations. These third-party services may include website hosting providers, analytics platforms, payment processors, form tools, customer support tools, chat tools, security services, advertising platforms, and social media platforms.

Third-party providers may collect information according to their own privacy policies, cookie policies, and terms. ExpatPostal does not control every third-party cookie or tracking technology used by those providers.

11. Cookies and personal information

Cookies may collect information such as IP address, browser type, device type, operating system, referral source, pages visited, session activity, and general website usage.

Cookies do not give ExpatPostal direct access to your computer, personal files, private folders, or device contents. Cookies used on our website are not intended to access the contents of your private mail, scanned documents, checks, IDs, or account documents.

Mail handling, document handling, account information, and privacy practices are addressed in our Privacy Policy, Mail Handling Policy, and related account terms.

12. Managing cookies

You can usually manage cookies through your browser settings. Most browsers allow you to block cookies, delete cookies, limit third-party cookies, or control cookie permissions for specific websites.

You may also be able to manage certain cookie preferences through a cookie banner, consent tool, or preference center if one is available on our website.

Please note that disabling certain cookies may affect website functionality, login access, customer portal access, forms, support tools, checkout or payment-related workflows, and other services.

13. Browser controls

Most browsers provide cookie controls in the privacy or security settings. Depending on your browser, you may be able to:

• Block all cookies.
• Delete existing cookies.
• Block third-party cookies.
• Allow cookies only from selected websites.
• Set cookie preferences for specific websites.
• Clear cookies when closing the browser.

Your browser settings may need to be adjusted separately on each device and browser you use.

14. Do Not Track and privacy signals

Some browsers, devices, or extensions may send “Do Not Track” or similar privacy signals. Because there is not one uniform industry standard for how websites must respond to all such signals, our website may not respond to every browser-based signal automatically.

Where required by applicable law, ExpatPostal will honor applicable privacy choices and opt-out requests according to our Privacy Policy and legal obligations.

15. Changes to this Cookie Policy

ExpatPostal may update this Cookie Policy from time to time to reflect changes in technology, website features, third-party tools, business practices, legal requirements, or service operations.

When we update this Cookie Policy, we will revise the “Last updated” date at the top of this page. Continued use of the website after updates means the updated Cookie Policy applies to your use of the website.

16. Contact

For questions about this Cookie Policy or how ExpatPostal uses cookies, contact ExpatPostal support at
info@expatpostal.com
+1 (307) 207-6610.

Public support hours are Monday-Friday, 6 AM-6 PM PST.

For account-specific privacy or cookie questions, include your name, account email, and a clear description of the request you want ExpatPostal to review.

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