Skip to main content

ExpatPostal

Menú
RegistrarseSign In
Living abroad? Get the free checklist to review your U.S. mail, documents, phone access, and emergency contacts.Living abroad? Get the free checklist to review your U.S. mail, documents, phone access, and emergency contacts.Living abroad? Get the free checklist to review your U.S. mail, documents, phone access, and emergency contacts.Living abroad? Get the free checklist to review your U.S. mail, documents, phone access, and emergency contacts.
Download

You Have Been Invited as a Global Pulse Trusted Contact

Someone you know has selected you as a trusted contact through Global Pulse by ExpatPostal. Global Pulse is a check-in and emergency-notification tool for people living abroad, traveling, or spending time in remote locations.

What You May Receive

Depending on the permissions selected by the user, you may receive:

  • Safe check-in confirmations
  • Missed check-in notices
  • Assistance requests
  • Emergency alerts
  • Last known location information
  • Trip information
  • Secure status links

Global Pulse Is Not an Emergency Dispatcher

Global Pulse does not dispatch police, ambulances, firefighters, or rescue personnel. Receiving an alert does not mean ExpatPostal has contacted emergency services.

A Missed Check-In Is Not a Confirmed Emergency

A missed check-in only means that the user did not respond on schedule. You should attempt to contact the user and use your judgment concerning any further action.

An Emergency Alert

An emergency alert means the user activated the Global Pulse emergency function or another disclosed alert condition occurred. When possible:

  1. Review the alert.
  2. Attempt to contact the user.
  3. Review authorized location or trip details.
  4. Contact local emergency services when you believe it is appropriate.
  5. Use the acknowledgement options to tell other trusted contacts whether you are responding.

Information You May See

You will only receive information the user authorized. This may include status, alert time, last known location, telephone number, trip destination, emergency instructions, and a secure status page.

Do not share this information unnecessarily.

Your Contact Information

Global Pulse may process your name, telephone number, email address, relationship to the user, notification preferences, consent status, and alert acknowledgement history. Review the Global Pulse Privacy Notice for more information.

Accept or Decline

Accept Trusted Contact Role

By accepting, you agree that:

  • Global Pulse may send you authorized notifications
  • You understand Global Pulse is not an emergency-dispatch service
  • You may receive urgent messages
  • You will keep the user’s information reasonably confidential
  • You may withdraw later

Decline

You are not required to participate. You may decline the invitation.

Communication Preferences

After accepting, choose how you wish to receive messages: SMS, email, or push notification when available. You may choose different channels for safe check-ins, missed check-ins, and emergency alerts.

Essential emergency messages may not support every preference in every country.

Alert Acknowledgement Options

When you receive an alert, you may see:

  • I Am Contacting the User
  • I Reached the User
  • I Cannot Respond
  • View Authorized Information
  • Call the User

Your response may be shown to the user’s other trusted contacts.

Opting Out

You may stop being a trusted contact by selecting Remove Me as a Trusted Contact, using the unsubscribe link, replying STOP to supported SMS messages, or contacting support.

Opting out of marketing does not necessarily remove you from essential alerts. To stop all Global Pulse contact messages, remove yourself as a trusted contact.

Emergency Contact Consent Statement

I agree to serve as a trusted contact. I understand that Global Pulse may send me check-in, missed check-in, assistance, or emergency messages according to the permissions selected. I understand that Global Pulse does not dispatch emergency services and does not guarantee alert delivery.

Privacy Questions

Email: privacy@expatpostal.com
Support: info@expatpostal.com